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Services

What we actually do.

Three service lines, run by the same small team, on the same fixed-fee basis. Most projects use more than one — that's the point.

In practice

The lines blur, on purpose.

Real projects don't separate ERP from integrations from the people running them. Don't worry about which bucket your project goes in — that's our job. A few examples of how engagements typically combine:

Apparel migration

A typical apparel migration touches all three: ERP migration as the spine, EDI and Shopify integrations to keep channels live, and an Elastic rollout for the wholesale side.

B2B-only project

A B2B-only engagement might mean Elastic plus light Custom Integrations work — connecting the storefront to an ERP that's staying put. No migration involved.

Pure plumbing

Sometimes it's just one Lambda, one EDI mapping, or one Shopify pipeline. No ERP, no B2B platform — just the integration that's been on the “someday” list for a year.

True of every engagement

Five commitments, regardless of which line you're buying.

Fixed-fee SOWs

Every engagement is fixed scope, fixed price, defined deliverables — no hourly billing, no open-ended retainers.

Weekly demos

Every week of every project includes a working demo. No surprises at go-live, no theater on status calls.

One owner

Will is the named single point of contact on every engagement. The person you talk to is the person doing the work.

Defined go-live

Every SOW has a target go-live date and the phasing required to hit it. Sliding dates is a decision, not a default.

Four-week hypercare

Every project includes four weeks of hands-on support after cutover. We stay until the system is genuinely running on its own.

Not sure where you fit? Let's talk.

30-minute discovery call. We'll listen, ask hard questions, and tell you honestly which service line (or combination) makes sense for what you're trying to do.